Mwccabinetry is seeking a Customer Care Representative to provide high-quality service to customers regarding order inquiries, technical support, and issue resolution. The ideal candidate should possess 1-3 years of customer service experience and strong communication skills, with the ability to work independently and accurately in a fast-paced environment
Job Summary
Provide customers and consumers with the highest level of service relative to order inquiries, product/technical support, promotional information, and issue resolution.
Determine root causes to issues and develop resolution action plans based on findings.
Enter orders into system with high level of accuracy and volume.
Matching Summary
Match Score: 85
Mwccabinetry is seeking a Customer Care Representative to provide high-quality service to customers regarding order inquiries, technical support, and issue resolution. The ideal candidate should possess 1-3 years of customer service experience and strong communication skills, with the ability to work independently and accurately in a fast-paced environment.
Skills & Requirements
Must-have
order inquiries
product support
issue resolution
data entry accuracy
customer satisfaction
Nice-to-have
flexibility in changing environment
initiative and independence
positive customer experiences
Key Requirements
High School diploma or GED
1-3 years customer service experience
Proficient computer skills including Microsoft Office Suite