Customer Banking Specialist - Newtown

CommBank

Newtown, Australia
Part-time (16 hours per week, specific roster provided)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Newtown branch, offering a part-time position with a focus on delivering exceptional customer service and supporting clients with their banking needs. Candidates should have prior experience in customer service, ideally within financial services, and demonstrate strong communication skills

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks, and provide options through education and demonstration of in-branch technology and digital banking options.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality with excellent communication skills and the ability to articulate financial terms in a clear way.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Newtown branch, offering a part-time position with a focus on delivering exceptional customer service and supporting clients with their banking needs. Candidates should have prior experience in customer service, ideally within financial services, and demonstrate strong communication skills.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Champion processes and procedures

Nice-to-have

  • Interest in career growth
  • Support Indigenous Peoples
  • Work in a busy retail environment

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter