Field Service Supervisor

Carrier

New Castle, DE, United States
$79,000.00 - $158,000.00 annually; bonus/equity: s...
Onsite
Commercial hvac system knowledge
Client issue resolution
Manpower and resource optimization
Supervises a team of entry to intermediate level Field Service professionals or supervisors of Field Service Technicians

Job Summary

  • Supervises a team of entry to intermediate level Field Service professionals or supervisors of Field Service Technicians.
  • Manages day-to-day priorities in solving client issues received by the team, optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.
  • Employees are eligible for benefits, including Health Care Benefits, Retirement Benefits, Time off and Leave, Disability, Life Insurance and Accidental Death and Dismemberment, and Tax-Advantaged Accounts.

Matching Summary

Supervises a team of entry to intermediate level Field Service professionals or supervisors of Field Service Technicians.

Salary

$79,000.00 - $158,000.00 annually; Bonus/Equity: Short-term cash incentives; Benefits: Health Care, Retirement, Time off, Disability, Life Insurance, Tax-Advantaged Accounts

Skills & Requirements

Must-have

  • Commercial HVAC system knowledge
  • Client issue resolution
  • Manpower and resource optimization
  • Customer complaint response
  • Union relationship management

Nice-to-have

  • Customer engagement strategies
  • Safety inspection protocols
  • Service Coordinator collaboration

Key Requirements

  • High School Diploma or GED
  • 5+ years Commercial HVAC system knowledge
  • 5+ years Management experience
  • Valid driver's license and insurable

Work Rights

Not specified

Tailored Resume

Cover Letter