Técnico De Soporte (presencial En Mty- Proyecto Temporal)
DXC Technology UK
Monterrey, Mexico
On-site
Hardware and software troubleshooting
User support
Ticket resolution and tracking
DXC Technology is seeking a Field Support Technician in Monterrey, Mexico, for a temporary IT project focused on providing critical IT services. The role involves interacting directly with end-users to resolve IT-related incidents and requests while maintaining high customer satisfaction
Job Summary
As a field support representative, you will proactively work and interact with end-users on-site to resolve any IT-related incidents/requests for both software and hardware.
You will manage the resolution of preventive and corrective troubleshooting of laptops and desktop equipment, providing support across hardware, software, and networks.
Join DXC and connect with brilliant people who embrace change and seize opportunities to advance their careers and amplify client success.
Matching Summary
Match Score: 85
DXC Technology is seeking a Field Support Technician in Monterrey, Mexico, for a temporary IT project focused on providing critical IT services. The role involves interacting directly with end-users to resolve IT-related incidents and requests while maintaining high customer satisfaction.
Skills & Requirements
Must-have
Hardware and software troubleshooting
User support
Ticket resolution and tracking
Preventive and corrective maintenance
Nice-to-have
Active communication skills
Teamwork
High customer satisfaction
Key Requirements
3-5 years of experience in the technology industry