Guest Relation Host - Raffles The Red Sea (saudi National)

Raffles The Red Sea

Umluj, Saudi Arabia
On-site
Guest recognition and personalization
Handle guest feedback and requests
Coordinate bespoke guest experiences
Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions

Job Summary

  • Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions.
  • Serve as the primary point of contact for in-house guests, ensuring their comfort and satisfaction throughout the stay.
  • Uphold Raffles grooming, etiquette, and communication standards at all times.

Matching Summary

Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions.

Skills & Requirements

Must-have

  • Guest recognition and personalization
  • Handle guest feedback and requests
  • Coordinate bespoke guest experiences
  • Uphold brand standards and etiquette
  • Experience in pre-Opening is a must

Nice-to-have

  • Naturally warm and guest-focused
  • Calm and composed under pressure
  • Discreet and trustworthy
  • Understanding of Ultra-Luxury expectations

Key Requirements

  • 2-3 years in Guest Relations/Front Office/Guest Experience
  • Luxury or five-star hotel experience
  • Degree or diploma in Hospitality Management preferred
  • Experience with property management systems
  • Experience in project coordination, scheduling, and document control during pre-Opening stages

Work Rights

Not specified

Tailored Resume

Cover Letter