Octopus In Colour Internship 2026 - Customer Operations Specialist

octopus.energy

London, GB
Base: london living wage (pro rata); bonus/equity:...
On-site
Customer experience management
Process improvement skills
Problem solving abilities
Octopus Energy is committed to promoting equality and fostering greater diversity by offering an internship exclusively for candidates identifying as Black, Black British, African, or Caribbean

Job Summary

  • Octopus Energy is committed to promoting equality and fostering greater diversity by offering an internship exclusively for candidates identifying as Black, Black British, African, or Caribbean.
  • The internship involves supporting the Customer Operations team to ensure a seamless transition to zero-carbon driving through excellent customer service and process enhancements.
  • Interns will receive a crash course in company operations and have the opportunity to influence future customer interaction strategies.

Matching Summary

Octopus Energy is committed to promoting equality and fostering greater diversity by offering an internship exclusively for candidates identifying as Black, Black British, African, or Caribbean.

Salary

Base: London Living Wage (pro rata); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer experience management
  • Process improvement skills
  • Problem solving abilities
  • Customer communication via phone and email
  • Team collaboration
  • Attention to detail

Nice-to-have

  • Can-do attitude
  • Ability to work independently
  • Adaptability to rapid change
  • Passion for learning
  • Customer journey insight

Key Requirements

  • Identify as Black, Black British, African or Caribbean
  • Ability to work full time from 6th July to 28th August
  • No prior EV or automotive industry knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter