Chubb Fire & Security is seeking an experienced Customer Success Manager to strengthen long-term partnerships and drive growth across national key accounts
Job Summary
Chubb Fire & Security is seeking an experienced Customer Success Manager to strengthen long-term partnerships and drive growth across national key accounts.
The role involves managing relationships, identifying expansion opportunities, and collaborating with multiple teams to deliver seamless customer outcomes.
Chubb offers a competitive salary package, career development opportunities, and a supportive, safety-focused, and customer-centric culture.
Matching Summary
Chubb Fire & Security is seeking an experienced Customer Success Manager to strengthen long-term partnerships and drive growth across national key accounts.
Skills & Requirements
Must-have
Customer Success Management
Account Relationship Management
Fire, Security and Monitoring expertise
Cross-functional collaboration
Senior stakeholder engagement
Customer retention and growth
Nice-to-have
Proactive issue and risk management
Strategic planning and performance reviews
Highly organised and proactive
Commercially astute
Customer-centric culture
Key Requirements
Proven experience in Customer Success or Account Management
Experience within Fire, Security, Facilities or technical services
Track record of retaining and growing revenue
Ability to engage senior and executive-level stakeholders