Lab Support Assistant

Reid Lab

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Specimen processing and handling
Customer service and issue resolution
Pneumatic tube system operation
** The Reid Lab is seeking a Lab Support Assistant to work second shift hours, providing clerical support and acting as a liaison between laboratory personnel and customers. The role involves specimen handling, order processing, and ensuring excellent customer service in a fast-paced laboratory environment. **

Job Summary

  • Acts as a liaison between customers and laboratory personnel, providing information and resolving service issues.
  • Performs general clerical duties including specimen handling, registration, order entry, and report distribution.
  • Assists laboratory personnel with specimen management and processing, and supports health fair activities.

Matching Summary

Match Score: 75

** The Reid Lab is seeking a Lab Support Assistant to work second shift hours, providing clerical support and acting as a liaison between laboratory personnel and customers. The role involves specimen handling, order processing, and ensuring excellent customer service in a fast-paced laboratory environment. **

Skills & Requirements

Must-have

  • Specimen processing and handling
  • Customer service and issue resolution
  • Pneumatic tube system operation
  • Medical record scanning
  • Cerner and Epic system navigation

Nice-to-have

  • Timely and courteous communication
  • Problem-solving with available resources
  • Adherence to HIPAA regulations

Key Requirements

  • Minimum 1 year lab/healthcare clerical experience
  • Familiarity with medical terminology
  • Proficiency in telephone, computer, and office equipment

Work Rights

Not specified

Tailored Resume

Cover Letter