This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
Job Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Skills & Requirements
Must-have
Client transaction processing
Financial goal identification
Self-service technology education
Risk culture execution
Operational excellence
Client relationship building
Nice-to-have
Enthusiastic and motivated self-starter
Collaborates effectively
Passionate and committed
Confident in identifying solutions
Strong critical thinking skills
Adaptability to new information
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Must be able to work weekends and/or extended hours
Travel to any financial center location within a reasonable distance