People Service Operations Manager

Rolls-Royce Motor Cars

Cracow, Poland
Annual bonus; private healthcare + group life insu...
2d onsite
8 years leadership experience
4 years hr managerial role
Fluency in english and german
The role involves leading end-to-end HR operations to ensure service delivery meets the highest quality and timeliness standards according to targeted SLAs

Job Summary

  • The role involves leading end-to-end HR operations to ensure service delivery meets the highest quality and timeliness standards according to targeted SLAs.
  • Candidates will be responsible for designing and implementing process optimizations to increase efficiency and enhance the Employee Experience using Workday and ServiceNow.
  • The company offers a hybrid work model with 2 days in the office and 3 days from home, along with private healthcare and an annual bonus.

Matching Summary

The role involves leading end-to-end HR operations to ensure service delivery meets the highest quality and timeliness standards according to targeted SLAs.

Salary

Annual bonus; Private healthcare and group life insurance; Internet and electricity allowance

Skills & Requirements

Must-have

  • 8 years leadership experience
  • 4 years HR managerial role
  • Fluency in English and German
  • Workday and ServiceNow platforms
  • Global HR process management
  • Change management experience

Nice-to-have

  • High-performance culture building
  • Strategic partnership skills
  • Data-driven decision making
  • Talent retention strategies
  • Collaborative team environment

Key Requirements

  • Minimum 8 years of leadership experience
  • At least 4 years in HR managerial role
  • Fluency in English (C1/C2) and German (C1)
  • University degree in Management, HR, or related field
  • Poland right-to-work authorization required

Work Rights

Must have Poland right-to-work

Tailored Resume

Cover Letter