Body Shop Customer Service Rep

Carbone Body Shop Carbone Collision

Base: $16.00-$20.00 ph; bonus/equity: not specifie...
Not specified (potentially in-office based on the nature of the role).
Maintain positive empathetic professional attitude
Respond promptly to customer inquiries
Resolve customer complaints effectively
Carbone Body Shop is seeking a Body Shop Customer Service Representative to enhance customer experience at their collision center. The ideal candidate should excel in problem-solving and possess strong communication skills while maintaining professionalism in customer interactions

Job Summary

  • The dealership is seeking a Customer Service Representative who thrives on providing an excellent customer experience within their state-of-the-art Collision Center.
  • Responsibilities include maintaining a professional attitude, responding promptly to inquiries, and acknowledging and resolving customer complaints across various communication channels.
  • The position offers competitive pay ranging from $16.00 to $20.00 per hour along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 75

Carbone Body Shop is seeking a Body Shop Customer Service Representative to enhance customer experience at their collision center. The ideal candidate should excel in problem-solving and possess strong communication skills while maintaining professionalism in customer interactions.

Salary

Base: $16.00-$20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Maintain positive empathetic professional attitude
  • Respond promptly to customer inquiries
  • Resolve customer complaints effectively
  • Keep records of interactions and transactions

Nice-to-have

  • Thrive on providing excellent customer experience
  • Problem-solving skills come naturally
  • Confident in resolving difficult situations
  • Comfortable using computers daily

Key Requirements

  • At least 18 years of age
  • Valid license in state of residence
  • Experience working with customer support
  • High school graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter