The Service Director is responsible for delivering IT support services across multiple business entities within the region while balancing competing priorities of executive stakeholders
Job Summary
The Service Director is responsible for delivering IT support services across multiple business entities within the region while balancing competing priorities of executive stakeholders.
Howden values diversity and offers reasonable adjustments including flexible hours and hybrid working to accommodate employee needs.
The role involves strategic leadership, relationship management, demand planning, decision making, and maintaining deep technical skills to support complex international environments.
Matching Summary
The Service Director is responsible for delivering IT support services across multiple business entities within the region while balancing competing priorities of executive stakeholders.
Skills & Requirements
Must-have
IT support service delivery
Strategic leadership in IT
Stakeholder relationship management
Demand planning and budgeting
Technical services team leadership
Cyber security awareness
Enterprise architecture proficiency
Nice-to-have
Innovative continuous improvement mindset
Resilient and inclusive leadership
Commercially focused strategic thinker
Experience with supplier performance management
Strong communication with non-technical stakeholders