Senior Production Readiness Manager

Workday

India
**
7+ years technical support experience
5+ years customer support or consulting
Erp system performance knowledge saas preferred
** Workday is seeking a Senior Production Readiness Manager who will play a vital role in ensuring successful deployment and performance of their software solutions for large clients. This customer-facing position requires technical expertise, project management skills, and the ability to build strong relationships with clients. **

Job Summary

  • The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
  • This proactive team guides strategic customers through pre-deployment performance testing and business-critical activities to maximize product performance.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow their skills.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Production Readiness Manager who will play a vital role in ensuring successful deployment and performance of their software solutions for large clients. This customer-facing position requires technical expertise, project management skills, and the ability to build strong relationships with clients. **

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • ERP system performance knowledge SaaS preferred
  • Strong understanding of Workday Architecture
  • Ability to influence senior leadership

Nice-to-have

  • Crisis management experience
  • Experience with HR or Payroll applications
  • Passion for learning new products quickly
  • Ability to thrive in fast-paced environment
  • Strong storytelling skills for technical architecture

Key Requirements

  • BS or MS in Technical Degree or equivalent
  • 7+ years providing technical support for complex software
  • 5+ years in customer support or ERP consulting
  • Project management experience balancing multiple engagements

Work Rights

Not specified

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