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Workday is seeking a Senior Production Readiness Manager who will play a vital role in ensuring successful deployment and performance of their software solutions for large clients. This customer-facing position requires technical expertise, project management skills, and the ability to build strong relationships with clients.
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Job Summary
The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
This proactive team guides strategic customers through pre-deployment performance testing and business-critical activities to maximize product performance.
Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow their skills.
Matching Summary
Match Score: 75
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Workday is seeking a Senior Production Readiness Manager who will play a vital role in ensuring successful deployment and performance of their software solutions for large clients. This customer-facing position requires technical expertise, project management skills, and the ability to build strong relationships with clients.
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Skills & Requirements
Must-have
7+ years technical support experience
5+ years customer support or consulting
ERP system performance knowledge SaaS preferred
Strong understanding of Workday Architecture
Ability to influence senior leadership
Nice-to-have
Crisis management experience
Experience with HR or Payroll applications
Passion for learning new products quickly
Ability to thrive in fast-paced environment
Strong storytelling skills for technical architecture
Key Requirements
BS or MS in Technical Degree or equivalent
7+ years providing technical support for complex software