Night Manager

Sofitel Sydney Wentworth

Aqaba, Jordan
**
Night operations management
Guest complaint resolution
Emergency response procedures
** The Sofitel Sydney Wentworth is seeking a Night Manager for its location in Aqaba, Jordan. The ideal candidate will be responsible for overseeing night operations, ensuring guest satisfaction, and maintaining safety and security while upholding the hotel's standards. **

Job Summary

  • The role requires managing all night operations to ensure prompt, courteous service that exceeds TrustYou targets.
  • Candidates must maintain strict adherence to safety and security protocols while coordinating closely with security personnel.
  • The position involves resolving guest disputes, handling emergencies like fire or bomb threats, and ensuring accurate reporting to the General Manager.

Matching Summary

Match Score: 75

** The Sofitel Sydney Wentworth is seeking a Night Manager for its location in Aqaba, Jordan. The ideal candidate will be responsible for overseeing night operations, ensuring guest satisfaction, and maintaining safety and security while upholding the hotel's standards. **

Skills & Requirements

Must-have

  • Night operations management
  • Guest complaint resolution
  • Emergency response procedures
  • Opera PMS proficiency
  • Inter-departmental coordination
  • Security and safety compliance

Nice-to-have

  • Friendly and cheerful disposition
  • Product knowledge of hotel facilities
  • Strong grooming standards
  • Team cooperation skills
  • VIP guest handling experience

Key Requirements

  • Familiarity with Opera guest profile system
  • Knowledge of OSM Standards
  • Ability to authorize payments in emergencies

Work Rights

Not specified

Tailored Resume

Cover Letter