This role involves identifying areas of risk to prevent customer or revenue churn while working closely with Sales Teams
Job Summary
This role involves identifying areas of risk to prevent customer or revenue churn while working closely with Sales Teams.
The ideal candidate must have significant experience collaborating with senior IT and business leaders to translate corporate strategy into applied technology use.
ServiceNow offers a flexible distributed work environment with trust-based personas for employees across the globe.
Matching Summary
This role involves identifying areas of risk to prevent customer or revenue churn while working closely with Sales Teams.
Skills & Requirements
Must-have
10 years client facing experience
IT Strategy and Planning expertise
Project management experience required
Collaboration with senior IT leaders
AI integration in work processes
Nice-to-have
PMP certification preferred
Experience with ServiceNow technology
Strong problem diagnosis skills
Facilitation of decision making
Team leadership capabilities
Key Requirements
Minimum 10 years in client relationship management
Project management experience required
PMP certification preferred
Experience in IT Strategy and Planning
Demonstrated history delivering consulting services