Ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship
Job Summary
Ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship.
Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
Matching Summary
Ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship.
Skills & Requirements
Must-have
client satisfaction
business relationships with clients
product deliverable meets specifications
revenue opportunities within existing clients
internal communications with sales
performance against service agreements
Nice-to-have
proactively support their needs
derive optimum value
in-depth understanding of client
external client projects
develop and maintain relationships
Key Requirements
Bachelor's Degree Req
Four (4) years of related work experience Req
One (1) to two (2) years’ experience as an IQVIA Client Service Representative Req
Accreditation preferred in multiple business lines of IMS service certification program Req