Service Bdc Administrator

Prestige Toyota

Ramsey, NJ, United States
$35,000-$65,000 py
On-site
Handling inbound and outbound calls
Increase customer service satisfaction
Gather accurate customer information
Prestige Toyota is seeking a full-time Service BDC Administrator to manage inbound and outbound customer interactions, enhance service satisfaction, and increase appointment bookings. The position requires strong communication and computer skills, with an emphasis on customer service and follow-ups

Job Summary

  • The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We are committed to Growing our Company and Growing our People!

Matching Summary

Match Score: 75

Prestige Toyota is seeking a full-time Service BDC Administrator to manage inbound and outbound customer interactions, enhance service satisfaction, and increase appointment bookings. The position requires strong communication and computer skills, with an emphasis on customer service and follow-ups.

Salary

$35,000-$65,000

Skills & Requirements

Must-have

  • Handling inbound and outbound calls
  • Increase customer service satisfaction
  • Gather accurate customer information
  • Schedule solid appointments

Nice-to-have

  • Commitment to growing people
  • Positive attitude

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Basic computer and phone skills
  • Ability to type efficiently
  • Ability to manage own time

Work Rights

Not specified

Tailored Resume

Cover Letter