Css - Software And Website Support Category Location Dallas, Texas

emresourcegroup

Dallas, Texas, USA
On-site
Client relationship management
Web-based software support
Ticket system management
You will be responsible for maintaining critical, day-to-day relationships with our clients while supporting their use of our web-based software applications for website management, proposal automation and experience management

Job Summary

  • You will be responsible for maintaining critical, day-to-day relationships with our clients while supporting their use of our web-based software applications for website management, proposal automation and experience management.
  • Your role will be setting and maintaining appropriate expectations, keeping product enhancements and fixes within scope, and coordinating with internal technical, creative, project management and consultant resources to deliver outstanding service to our clients.
  • Effectively communicating with client and internal project team by facilitating meetings and managing communications.

Matching Summary

You will be responsible for maintaining critical, day-to-day relationships with our clients while supporting their use of our web-based software applications for website management, proposal automation and experience management.

Skills & Requirements

Must-have

  • Client relationship management
  • Web-based software support
  • Ticket system management
  • Microsoft Office proficiency

Nice-to-have

  • Entrepreneurial environment
  • Dynamic and flexible work
  • Intellectually humble and curious

Key Requirements

  • Bachelor's Degree preferred
  • Experience in software company
  • Experience in professional services industry

Work Rights

Not specified

Tailored Resume

Cover Letter