Chargeback Specialist, Digital Collections

759

Costa Rica
Not specified; not specified; benefits include sho...
Hybrid (minimum three days in-office)
Bachelor's degree in finance or related field
Over 2 years experience in chargeback resolution
Advanced excel skills including power query
The Chargeback Specialist position at 759 in Costa Rica focuses on managing complex collections, supporting dispute workflows, and enhancing digital collections processes. The ideal candidate will have a relevant educational background and at least two years of experience in chargeback resolution, along with strong analytical skills and advanced Excel proficiency

Job Summary

  • This role is responsible for managing high complexity collection accounts and serving as a subject matter expert in digital disputes and chargebacks.
  • The position requires collaborating with cross-functional teams including Product, Risk, and Compliance to drive operational improvements and process automation.
  • Employees receive benefits including short-term incentives, multiple health insurance options, accident and life insurance, and access to development platforms.

Matching Summary

Match Score: 85

The Chargeback Specialist position at 759 in Costa Rica focuses on managing complex collections, supporting dispute workflows, and enhancing digital collections processes. The ideal candidate will have a relevant educational background and at least two years of experience in chargeback resolution, along with strong analytical skills and advanced Excel proficiency.

Salary

Not specified; Not specified; Benefits include short-term incentives, health insurance, and transportation services

Skills & Requirements

Must-have

  • Bachelor's degree in Finance or related field
  • Over 2 years experience in chargeback resolution
  • Advanced Excel skills including Power Query
  • English C1 verbal and written proficiency
  • Strong analytical thinking and data interpretation

Nice-to-have

  • Experience with SQL or BI tools like Tableau
  • Hands-on experience with workflow automation
  • Ability to work effectively with ambiguity
  • Proven ownership mindset and accountability
  • Experience supporting digital transformation projects

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years professional experience
  • CST timezone availability Monday to Friday
  • Office presence minimum 3 days per week

Work Rights

Not specified

Tailored Resume

Cover Letter