Front Office / Guest Services Attendant - Brook Hotel

Jimmy Brings

Mitchelton, Australia
On-site
Strong time management and prioritization skills
Excellent communication and attention to detail
Ability to perform manual handling tasks safely
The Brook Hotel is seeking a Front Office / Guest Services Attendant to create a welcoming atmosphere for guests and enhance their experience. The ideal candidate should possess strong communication skills, be highly organized, and hold a current RSA certificate, while demonstrating a passion for guest service in a fast-paced environment

Job Summary

  • The role focuses on creating a welcoming atmosphere and 'WOWing' guests as the first point of contact.
  • Employees will handle reception emails, phone calls, and assist with accommodation and booking duties.
  • Benefits include exclusive discounts at ALH Hotels, Dan Murphy's, Woolworths, and access to wellbeing services.

Matching Summary

Match Score: 85

The Brook Hotel is seeking a Front Office / Guest Services Attendant to create a welcoming atmosphere for guests and enhance their experience. The ideal candidate should possess strong communication skills, be highly organized, and hold a current RSA certificate, while demonstrating a passion for guest service in a fast-paced environment.

Skills & Requirements

Must-have

  • Strong time management and prioritization skills
  • Excellent communication and attention to detail
  • Ability to perform manual handling tasks safely

Nice-to-have

  • Motivated to create memorable guest experiences
  • Team-oriented with collaborative spirit
  • Pride in maintaining high cleanliness standards

Key Requirements

  • Current RSA certificate required
  • Ability to lift stock, kegs, and deliveries
  • Reliable, punctual, and adaptable work ethic

Work Rights

Not specified

Tailored Resume

Cover Letter