Sales Consultant - F&b Sales

Four Seasons

Handle telephone and email inquiries
Product knowledge of membership cards
Conduct hotel tours with clients
Ensure to provide courteous, professional and efficiency service to guests all the time

Job Summary

  • Ensure to provide courteous, professional and efficiency service to guests all the time.
  • Be able to handle all telephone or email inquiries and ensure all information data could be delivered timely and correctly.
  • Conduct the sales call as scheduled to prospect for new customer, so as to achieve the fixed sales target.

Matching Summary

Ensure to provide courteous, professional and efficiency service to guests all the time.

Skills & Requirements

Must-have

  • Handle telephone and email inquiries
  • Product knowledge of membership cards
  • Conduct hotel tours with clients
  • Collect and register guest information
  • Conduct sales calls to prospect new customers
  • Deliver F&B promotion information
  • Excellent Telesales Handling Skills

Nice-to-have

  • Genuine heart and luxury commitment
  • Create amazing guest experiences
  • Recognize familiar faces and welcome new ones
  • Connect to people and the world

Key Requirements

  • College degree in hotel/restaurant management or equivalent experience
  • Working knowledge of Food & Beverage operations
  • Ability to operate computer equipment including word processing and spreadsheet software
  • Reading, writing and oral proficiency in English
  • Good knowledge of Word, Excel and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter