Base: $21.92 - $30.14 hourly; bonus/equity: not sp...
Service call scheduling management
Technician and mechanic coordination
Customer communication and follow-up
Johnson Controls is a global leader in smart, healthy and sustainable buildings committed to reimagining building performance to serve people, places and the planet
Job Summary
Johnson Controls is a global leader in smart, healthy and sustainable buildings committed to reimagining building performance to serve people, places and the planet.
The HVAC Customer Resource Coordinator manages technician schedules, communicates with customers, and ensures timely completion of service and maintenance aligned with business goals.
The position offers competitive pay, comprehensive benefits from day one, extensive training opportunities, and a supportive team culture focused on employee wellbeing.
Matching Summary
Johnson Controls is a global leader in smart, healthy and sustainable buildings committed to reimagining building performance to serve people, places and the planet.
Salary
Base: $21.92 - $30.14 hourly; Bonus/Equity: Not specified; Benefits: Competitive benefits package including 401K, medical, dental, and vision care
Skills & Requirements
Must-have
Service call scheduling management
Technician and mechanic coordination
Customer communication and follow-up
Preventative maintenance scheduling
Use of NxGen call management system
Daily debrief and activity reporting
Nice-to-have
Cross-training opportunities
Collaborative team environment
Zero Harm safety policy
Internal resource support
Employee discount programs
Key Requirements
High school diploma or equivalent
Two to five years service industry experience
Strong organizational and communication skills
Ability to manage multiple projects simultaneously
Preferred associate degree
Experience with project accounting or costing principles