Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century
Job Summary
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
The Credit Officer role involves managing overdue accounts, liaising with internal and external stakeholders, and ensuring timely processing of payments and refunds.
Mercy Health values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples and people of all ages, sexualities, genders, abilities, and cultural backgrounds.
Matching Summary
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
Skills & Requirements
Must-have
Manage overdue accounts portfolio
Strong written and verbal communication
High level of accuracy and attention to detail
Customer service and support focus
Experience with Microsoft Excel
Negotiate payment arrangements
Process and investigate payment rejections
Nice-to-have
Experience in fast-paced complex environment
Excellent phone manners
Resilient and compassionate
Ability to escalate decisively and clearly
Experience with Age Care/Home Care collections
Key Requirements
Current Police Record Check
Working with Children Check
Proof of influenza vaccination
Vaccination status consistent with public health orders
Work Rights
Police Record Check and Working with Children Check required