Scheduler - Lv Tropicana Family Medicine Clinic - Full Time 10 Hour Rotating Shifts (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $21.00 - $29.77 ph; bonus/equity: not specif...
Schedule patient appointments accurately
Verify patient insurance eligibility
Provide superior customer service
The Scheduler serves as the positive face of the Health Center and the main point of contact for participants and families

Job Summary

  • The Scheduler serves as the positive face of the Health Center and the main point of contact for participants and families.
  • This position requires acting as an advocate and liaison for patients while ensuring accurate scheduling and eligibility verification.
  • The role involves maintaining worklists through electronic medical records and adhering to specific health center policies and procedures.

Matching Summary

The Scheduler serves as the positive face of the Health Center and the main point of contact for participants and families.

Salary

Base: $21.00 - $29.77 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Schedule patient appointments accurately
  • Verify patient insurance eligibility
  • Provide superior customer service
  • Use electronic medical records
  • Handle phone calls professionally

Nice-to-have

  • Experience in medical environment
  • Ability to interface with physicians
  • Understanding of medical terminology
  • Strong judgment with upset patients
  • Advocacy for patients and care continuum

Key Requirements

  • High school diploma or equivalent
  • Fire Life Safety Training (LA City)
  • 1 year customer service experience preferred
  • Understanding of medical terminology required

Work Rights

Not specified

Tailored Resume

Cover Letter