We’re looking for a hands-on, solutions-focused Technical Service Manager to join our Commercial Team and drive technical excellence and customer success
Job Summary
We’re looking for a hands-on, solutions-focused Technical Service Manager to join our Commercial Team and drive technical excellence and customer success.
This role involves collaborating with commercial, product management, and quality teams to improve equipment reliability and support sales growth while providing exceptional technical support.
Marmon Foodservice Technologies fosters a positive, inclusive, and innovative workplace where diversity and strong relationships are valued as the foundation of success.
Matching Summary
We’re looking for a hands-on, solutions-focused Technical Service Manager to join our Commercial Team and drive technical excellence and customer success.
Skills & Requirements
Must-have
Technical sales support and troubleshooting
Warranty claims analysis and resolution
Technical documentation and training creation
Mechanical and electrical aptitude
Customer and distributor engagement
Data analysis and reporting
Field service and installation support
Nice-to-have
Proactive self-starter approach
Strong interpersonal and communication skills
Passion for continuous improvement
Experience with fountain beverage equipment
Collaboration across commercial and product teams
Comfortable working in fast-paced environments
Key Requirements
Minimum 5 years technical service experience
Experience with technical documentation development
Ability to troubleshoot mechanical and electrical issues