Principal Product Manager - Loyalty

Skyscanner

Edinburgh, United Kingdom
On-site
Loyalty program design and scaling
Retention-led experience development
Cross-functional stakeholder alignment
We’re looking for an experienced product manager to help shape, define and deliver our loyalty strategy, with an ambition to greatly increase our direct relationships, drive retention and increase customer lifetime value

Job Summary

  • We’re looking for an experienced product manager to help shape, define and deliver our loyalty strategy, with an ambition to greatly increase our direct relationships, drive retention and increase customer lifetime value.
  • You’ll turn loyalty proposition and experience principles into concrete capabilities, journeys and interactions across web, app, SEO, booking flows and lifecycle touchpoints.
  • We believe travel makes the world better - and that the same is true of our diverse teams.

Matching Summary

We’re looking for an experienced product manager to help shape, define and deliver our loyalty strategy, with an ambition to greatly increase our direct relationships, drive retention and increase customer lifetime value.

Skills & Requirements

Must-have

  • Loyalty program design and scaling
  • Retention-led experience development
  • Cross-functional stakeholder alignment
  • Experimentation and metrics definition
  • Complex environment navigation
  • Traveller journey optimization

Nice-to-have

  • Data-informed decision making
  • Outcome-oriented mindset
  • Agile environment collaboration
  • Clear communication skills

Key Requirements

  • Loyalty program experience
  • Product leadership experience
  • Data and experimentation experience
  • Platform confidence
  • Agile working experience

Work Rights

Not specified

Tailored Resume

Cover Letter