The Senior Enterprise Project Manager independently leads a portfolio of complex client projects from end-to-end within the client services business, focusing on providing an excellent customer experience and guiding clients through the entire customer journey within Clinical Trial Services
Job Summary
The Senior Enterprise Project Manager independently leads a portfolio of complex client projects from end-to-end within the client services business, focusing on providing an excellent customer experience and guiding clients through the entire customer journey within Clinical Trial Services.
This role acts as a mentor in the team, supporting strategic development and improving processes, tools, and resources for the organization.
The position requires collaboration with cross-functional teams to ensure accurate planning and delivery of project activities while managing client relationships and addressing concerns.
Matching Summary
The Senior Enterprise Project Manager independently leads a portfolio of complex client projects from end-to-end within the client services business, focusing on providing an excellent customer experience and guiding clients through the entire customer journey within Clinical Trial Services.
Skills & Requirements
Must-have
Client facing project management
Cross-functional collaboration
Clinical trial services
Project portfolio leadership
Mentorship and team leadership
Scope change and PO tracking
Nice-to-have
Creative problem solving
Strategic development support
Negotiation skills
Customer contract management
SMART objective setting
Remote work with video participation
Key Requirements
Bachelor's degree in relevant scientific subject
5+ years client facing project management experience
Experience in pharmaceutical and/or life sciences industry preferred
Experience with clinical trials preferred
3+ years experience acceptable with advanced degree