Operations Support Center (OSC) Specialist

AMBITION GROUP SINGAPORE PTE. LTD.

Singapore, Singapore
4+ years production support experience
Strong unix/linux shell scripting skills
Hands-on sql troubleshooting and reporting
This role provides production-level technical support across market data, analytics, and trading-related platforms to ensure system stability

Job Summary

  • This role provides production-level technical support across market data, analytics, and trading-related platforms to ensure system stability.
  • The specialist will troubleshoot complex issues involving APIs, data delivery, and connectivity while collaborating with global technology teams.
  • Candidates must be comfortable with early shift coverage, on-call rotations, and periodic weekend maintenance in a follow-the-sun operation model.

Matching Summary

Match Score: 85

This role provides production-level technical support across market data, analytics, and trading-related platforms to ensure system stability.

Skills & Requirements

Must-have

  • 4+ years production support experience
  • Strong UNIX/Linux shell scripting skills
  • Hands-on SQL troubleshooting and reporting
  • Market data and API troubleshooting expertise
  • Cloud technology exposure (AWS/GCP)
  • Follow-the-sun shift availability

Nice-to-have

  • Experience with options, equities, or futures
  • Root cause analysis and incident management
  • Institutional client platform setup support
  • API certification and documentation skills
  • Fast-paced high-availability environment adaptability

Key Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 4+ years of experience in production or application support
  • Background in financial products or market data support

Work Rights

Not specified

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