This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
Job Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Skills & Requirements
Must-have
Client engagement and education
Self-service transaction assistance
Accurate cash transaction processing
Financial goal identification
Risk culture and operational excellence
Adherence to laws and regulations
Nice-to-have
Building strong client relationships
Driving client experience
Collaborating with internal experts
Adaptability to new technology
Passion and commitment to client success
Key Requirements
High School Diploma / GED / Secondary School or equivalent
One year of demonstrated successful sales experience