Assistant Manager - Soft Services

CUSHMAN & WAKEFIELD

Client Site, ,
Timely and efficient delivery of services
High quality prompt courteous services
Monitor report follow up requests complaints
To achieve the timely and efficient delivery of C&W - PMSI to Client, in support of their business needs in accordance with the service levels and Key Performance Indicators

Job Summary

  • To achieve the timely and efficient delivery of C&W - PMSI to Client, in support of their business needs in accordance with the service levels and Key Performance Indicators.
  • To deliver high quality, prompt and courteous Services in support of customers’ business needs.
  • Ensure to achieve the score at least 80% and above on CSAT deliverables.

Matching Summary

To achieve the timely and efficient delivery of C&W - PMSI to Client, in support of their business needs in accordance with the service levels and Key Performance Indicators.

Skills & Requirements

Must-have

  • timely and efficient delivery of services
  • high quality prompt courteous services
  • monitor report follow up requests complaints
  • ensure checklists are filled up
  • inspect monitor office facilities function
  • maintain soft services activity as per SOPs
  • ensure clean health hygienic environment

Nice-to-have

  • liaise with customer representative
  • implement value added services
  • assist FM/PM during audits
  • vendor coordination
  • monthly vendor meetings
  • invoice processing system

Key Requirements

  • Assistant Manager experience
  • Soft Services experience
  • Facilities Management experience
  • Client site operations experience

Work Rights

Not specified

Tailored Resume

Cover Letter