Director, Key Customer Management, Immediate Consumption - Travel & Hotel
Coca-Cola HBC AG
Shanghai, China
Hybrid
End-to-end customer management
Joint business planning
Cross-functional alignment
Lead the end‑to‑end management and growth of Coca‑Cola’s key Immediate Consumption customers, acting as the business owner for a portfolio of strategic partners
Job Summary
Lead the end‑to‑end management and growth of Coca‑Cola’s key Immediate Consumption customers, acting as the business owner for a portfolio of strategic partners.
This role is accountable for managed accounts’ P&L and overall business results delivery, shaping specific customer strategies, driving joint business planning and delivering sustainable top-line and profit growth.
We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.
Matching Summary
Lead the end‑to‑end management and growth of Coca‑Cola’s key Immediate Consumption customers, acting as the business owner for a portfolio of strategic partners.
Skills & Requirements
Must-have
End-to-end customer management
Joint Business Planning
Cross-functional alignment
Fluent English and Mandarin
Nice-to-have
Growth mindset
Continuous learning
Agile approach
Key Requirements
Bachelor’s degree or above
10+ years of relevant experience
Experience owning end-to-end customer performance
Ability to build senior-level customer relationships