Assistant Manager - Hr Operations

JLL

Gurugram, India
On-site
Hr applications (workday, peoplesoft, adp)
Case management systems (servicenow, workday help)
Sop creation and review
JLL is seeking an Assistant Manager for HR Operations in Gurugram, India, with a focus on improving HR processes, managing complex HR issues, and training team members. The ideal candidate should possess strong analytical skills, leadership experience, and proficiency in HR systems like Workday

Job Summary

  • Provide hands-on experience working with HR applications including Workday, PeopleSoft, and ADP, alongside case management systems like ServiceNow and Workday Help.
  • Serve as the primary point of contact for complex HR issues that require senior-level intervention and handle escalations from process partners and HR teams, providing root cause analysis to stakeholders.
  • At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

Matching Summary

Match Score: 85

JLL is seeking an Assistant Manager for HR Operations in Gurugram, India, with a focus on improving HR processes, managing complex HR issues, and training team members. The ideal candidate should possess strong analytical skills, leadership experience, and proficiency in HR systems like Workday.

Skills & Requirements

Must-have

  • HR applications (Workday, PeopleSoft, ADP)
  • Case management systems (ServiceNow, Workday Help)
  • SOP creation and review
  • Handling complex HR issues
  • Root cause analysis
  • Data privacy regulations
  • Employment laws and company policies

Nice-to-have

  • Inclusive team culture
  • Innovation and collaboration
  • Entrepreneurial work environment
  • Customer service excellence
  • Adaptability and change drive

Key Requirements

  • 6-8 years of experience in HR operations
  • 2-3 years in a leadership or team lead capacity
  • Bachelor’s/Master’s degree in Human Resources or related field
  • Experience managing employee life-cycle for EMEA/UK countries
  • Excellent command on Excel, PowerPoint, and Word
  • Previous experience with any HR system/platform/technology is preferred with Workday as must

Work Rights

Not specified

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