Ensure seamless management and support of customer applications, providing continuous technical support to address any issues and ensure smooth operation
Job Summary
Ensure seamless management and support of customer applications, providing continuous technical support to address any issues and ensure smooth operation.
Facilitate effective communication between technical teams and business units to ensure alignment on goals and expectations, while working with the offshore team to ensure continuous support during off hours.
Identify potential risks and develop mitigation strategies, while assisting in the development and enhancement of web applications.
Matching Summary
Ensure seamless management and support of customer applications, providing continuous technical support to address any issues and ensure smooth operation.
Skills & Requirements
Must-have
Agile development methodologies
Customer-facing web applications
ServiceNow, Java, Kubernetes
Manage nearshore teams
Coordinate with offshore teams
Nice-to-have
Bilingual English & Spanish
Key Requirements
Experience managing complex IT architecture
Experience with SAP
Understanding of Enterprise Microservices
Willingness to work in Orange, CT office 4 days/week