Dmv - Administrative Specialist Ii

482

Nash County, NC, US
Base: $41,206 - $72,113; bonus/equity: not specifi...
Not specified (assumed to be on-site based on the nature of the role).
Experience analyzing and interpreting data
Experience completing and maintaining records
Explaining policy to diverse clientele
The North Carolina Department of Transportation is seeking an Administrative Specialist II for their DMV Customer Contact Center in Nash County. This role includes providing customer support regarding vehicle services in a fast-paced environment, along with opportunities for career development and competitive state benefits

Job Summary

  • The position is located in the DMV Customer Contact Center in Nash County providing vehicle titling and licensing services.
  • Employees will resolve complex issues unresolved by automated voice processing equipment while adhering to DMV rules and regulations.
  • The role offers full State Benefits, competitive salaries ranging from $41,206 to $72,113, and career development opportunities.

Matching Summary

Match Score: 85

The North Carolina Department of Transportation is seeking an Administrative Specialist II for their DMV Customer Contact Center in Nash County. This role includes providing customer support regarding vehicle services in a fast-paced environment, along with opportunities for career development and competitive state benefits.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Full State Benefits

Skills & Requirements

Must-have

  • Experience analyzing and interpreting data
  • Experience completing and maintaining records
  • Explaining policy to diverse clientele
  • Phone and in-person customer service experience
  • Microsoft applications and mainframe database skills

Nice-to-have

  • Fast-paced performance-based environment adaptability
  • Complex issue resolution skills
  • Report preparation capabilities

Key Requirements

  • High school diploma or GED
  • Four years of related administrative experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter