Customer Service Representative

PLS

Waco, TX, United States
On-site
Outstanding customer service
Cash handling
Point-of-sale system
PLS is seeking a Customer Service Representative for their Waco, TX location. The role focuses on providing exceptional customer service, educating customers about products and services, and ensuring compliance with company policies

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating customers on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative for their Waco, TX location. The role focuses on providing exceptional customer service, educating customers about products and services, and ensuring compliance with company policies.

Skills & Requirements

Must-have

  • outstanding customer service
  • cash handling
  • point-of-sale system
  • regulatory compliance

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • integrity and trust

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Ability to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter