Infrastructure Support Specialist

Brenntag

Łódź, Poland
Hybrid
Microsoft windows active directory
Microsoft 365 administration
It ticketing systems experience
The Infrastructure Support Specialist is responsible for handling incidents and service requests for Brenntag users, ensuring timely resolution in line with SLA targets

Job Summary

  • The Infrastructure Support Specialist is responsible for handling incidents and service requests for Brenntag users, ensuring timely resolution in line with SLA targets.
  • This role involves basic administration of user accounts and coordination with external IT service providers to ensure proper delivery of local IT infrastructure support.
  • The position offers flexible working hours and a hybrid work model, along with benefits such as private healthcare and continuous development support.

Matching Summary

The Infrastructure Support Specialist is responsible for handling incidents and service requests for Brenntag users, ensuring timely resolution in line with SLA targets.

Skills & Requirements

Must-have

  • Microsoft Windows Active Directory
  • Microsoft 365 administration
  • IT ticketing systems experience
  • troubleshooting technical issues

Nice-to-have

  • customer-oriented approach
  • strong problem-solving skills
  • team-oriented mindset

Key Requirements

  • Minimum 3 years of IT support experience
  • Fluent Polish and B2 English
  • Driving license category B

Work Rights

Not specified

Tailored Resume

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