Field Service Coordinator

Sulzer

Multiple Locations
Based on experience, qualifications, market, + bus...
Scheduling field service jobs
Managing technical support team
Customer communication
The Service Coordinator is responsible for organizing the field service technicians and managing the technical support team to ensure exceptional customer satisfaction

Job Summary

  • The Service Coordinator is responsible for organizing the field service technicians and managing the technical support team to ensure exceptional customer satisfaction.
  • Key responsibilities include scheduling appointments, managing logistics, ensuring compliance with safety and quality standards, and maintaining effective communication with customers and internal teams.
  • Sulzer offers competitive benefits including paid time off, holidays, annual bonus, medical, dental, vision, disability, life insurance, 401K match, and tuition reimbursement.

Matching Summary

The Service Coordinator is responsible for organizing the field service technicians and managing the technical support team to ensure exceptional customer satisfaction.

Salary

Based on experience, qualifications, market, and business considerations; Not specified; Full Medical, Dental, and Vision benefits

Skills & Requirements

Must-have

  • Scheduling field service jobs
  • Managing technical support team
  • Customer communication
  • Salesforce (SFL) proficiency
  • Microsoft Office Suite proficiency

Nice-to-have

  • Process improvement implementation
  • Problem-solving skills
  • Results-oriented mindset
  • Leadership skills

Key Requirements

  • 2-5 years of experience
  • High school diploma or GED
  • Associate or Bachelor’s degree preferred
  • Experience in mechanical and electrical troubleshooting
  • Eligible to work in the US

Work Rights

Eligible to work in the US without employer-sponsored visa

Tailored Resume

Cover Letter