Customer Service Representative

UMI Stone

Marietta, GA, United States
Not specified; not specified; medical, dental, vis...
On-site
Processing order acknowledgements from inception
Updating account information records
Resolving product or service problems
UMI Stone is seeking a Customer Service Representative in Marietta, GA, responsible for managing customer orders, addressing inquiries, and maintaining customer relationships. Ideal candidates should possess strong organizational skills, a positive attitude, and proficiency in Microsoft Office

Job Summary

  • The primary responsibility is to coordinate and manage the customer ordering process including creating acknowledgements and handling payments.
  • Employees must be able to multitask and work in both an office and warehouse environment with occasional lifting up to 25 pounds.
  • The company offers a comprehensive benefits package including medical, dental, vision, and various insurance options.

Matching Summary

Match Score: 85

UMI Stone is seeking a Customer Service Representative in Marietta, GA, responsible for managing customer orders, addressing inquiries, and maintaining customer relationships. Ideal candidates should possess strong organizational skills, a positive attitude, and proficiency in Microsoft Office.

Salary

Not specified; Not specified; Medical, Dental, Vision, Life Insurance, Disability, FSA included

Skills & Requirements

Must-have

  • Processing order acknowledgements from inception
  • Updating account information records
  • Resolving product or service problems
  • Typing speed of 30-35 words per minute
  • Microsoft Office and Outlook computer skills

Nice-to-have

  • Bilingual language preference
  • Positive attitude and cooperation
  • Teamwork and collaborative spirit
  • Ability to work in warehouse setting
  • Strategic planning and results orientation

Key Requirements

  • High school Diploma or GED required
  • Bilingual capability preferred
  • Full-time position with overtime as needed

Work Rights

Not specified

Tailored Resume

Cover Letter