Auxiliar De Atenção Ao Cliente - São Bernardo Do Campo/sp

Otis

São Bernardo do Campo, Brazil
Customer support
Internal and external client support
First contact resolution
The Auxiliar de Atenção ao Cliente will provide agile, clear, and effective support to internal and external clients, focusing on first contact resolution

Job Summary

  • The Auxiliar de Atenção ao Cliente will provide agile, clear, and effective support to internal and external clients, focusing on first contact resolution.
  • This role offers opportunities to learn about other areas, broaden business understanding, and contribute to Otis's customer service excellence.
  • Otis is the world's leading elevator and escalator company, moving 2.4 billion people daily and offering real learning and growth opportunities.

Matching Summary

The Auxiliar de Atenção ao Cliente will provide agile, clear, and effective support to internal and external clients, focusing on first contact resolution.

Skills & Requirements

Must-have

  • Customer support
  • Internal and external client support
  • First contact resolution
  • Chat, email, phone, WhatsApp channels
  • Urgency and efficiency
  • Safety, ethics, and quality standards

Nice-to-have

  • Inclusion, Imagination, Collaboration
  • Empowerment, Empathy, Rhythm
  • Continuous process improvement
  • Business vision expansion

Key Requirements

  • High school diploma
  • Previous customer service experience
  • Microsoft Office Suite knowledge
  • Legal right to work in Brazil

Work Rights

Not specified

Tailored Resume

Cover Letter