LSEG is seeking a Senior Analyst for Customer Support who is fluent in Turkish and English to provide application support for their products in Gdynia, Poland. The role involves handling customer inquiries via phone, email, and chat, ensuring effective resolution and maintaining a positive client-centric approach
Job Summary
Delivers all aspects of application support for LSEG products such as Eikon desktop and Workspace and DataScope, covering usability and customization, content search, explanation, data integrity, covering restoration of workspace, solving connection errors, providing technical assistance and answers to customers inquiries.
Provides effective and polite support to customers in relation to their product or service by Phone, Chat and Email, with an active focus on enquiry resolution and a positive client centric demeanor.
University qualified in a field relating to the financial markets, the finance sector or business, with business level fluency in English and Turkish.
Matching Summary
Match Score: 85
LSEG is seeking a Senior Analyst for Customer Support who is fluent in Turkish and English to provide application support for their products in Gdynia, Poland. The role involves handling customer inquiries via phone, email, and chat, ensuring effective resolution and maintaining a positive client-centric approach.