Customer Experience Manager

bupa.co.uk

Leeds, England, United Kingdom
Base: competitive; bonus/equity: 10% management bo...
Hybrid
Full uk driving licence
Experience creating video content
Proven track record of project delivery
The Customer Experience Manager leads the strategic customer programme across Care Services

Job Summary

  • The Customer Experience Manager leads the strategic customer programme across Care Services.
  • You will develop and implement an engaging NPS strategy across care homes and Richmond Villages.
  • Bupa champions diversity and encourages applications from people with diverse backgrounds and experiences.

Matching Summary

The Customer Experience Manager leads the strategic customer programme across Care Services.

Salary

Base: Competitive; Bonus/Equity: 10% Management Bonus; Benefits: Company car

Skills & Requirements

Must-have

  • Full UK driving licence
  • Experience creating video content
  • Proven track record of project delivery

Nice-to-have

  • Strong problem-solving skills
  • Attention to detail
  • Ability to work independently

Key Requirements

  • Marketing qualification or significant experience
  • Experience delivering change through multiple sites

Work Rights

Not specified

Tailored Resume

Cover Letter