Tour Ambassador Supervisor

ASM Global

Los Angeles, California, United States
Base: $22.00 ph; bonus/equity: not specified; bene...
Strong customer service background
Ability to work weekends and holidays
High school diploma or equivalent
The role involves supervising Tour Guides and Ambassadors while delivering exceptional customer service at SoFi Stadium

Job Summary

  • The role involves supervising Tour Guides and Ambassadors while delivering exceptional customer service at SoFi Stadium.
  • Candidates must be fully available on Saturdays and Sundays and willing to work extended hours including early mornings and late nights.
  • The position requires maintaining a professional image, ensuring visitor safety, and managing daily tour operations including ticket sales and setup.

Matching Summary

The role involves supervising Tour Guides and Ambassadors while delivering exceptional customer service at SoFi Stadium.

Salary

Base: $22.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong customer service background
  • Ability to work weekends and holidays
  • High school diploma or equivalent
  • Microsoft Word and Excel skills
  • Physical ability to stand 8+ hours

Nice-to-have

  • Bilingual communication skills
  • Experience in public speaking
  • TicketMaster Host experience
  • Background in live events
  • Proactive team collaboration

Key Requirements

  • High school diploma or equivalent
  • Must pass background and drug test
  • Availability for Saturday and Sunday shifts
  • Ability to lift up to 25 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter