Customer Care Specialist (m/w/d)

ZOLL

Not specified; benefits: 30 days vacation; hybrid ...
Hybrid
Empathetic telephone communication skills
Ability to explain complex medical info clearly
Experience with customer service or medical sector
You will serve as the primary voice of ZOLL LifeVest, supporting patients, families, and medical professionals

Job Summary

  • You will serve as the primary voice of ZOLL LifeVest, supporting patients, families, and medical professionals.
  • The role involves handling empathetic phone calls, documenting interactions, and managing email inquiries across multiple channels.
  • Employees enjoy benefits including 30 days of vacation, hybrid work options, and a mission-driven culture focused on saving lives.

Matching Summary

You will serve as the primary voice of ZOLL LifeVest, supporting patients, families, and medical professionals.

Salary

Not specified; Benefits: 30 days vacation; Hybrid work; Corporate benefit portal

Skills & Requirements

Must-have

  • Empathetic telephone communication skills
  • Ability to explain complex medical info clearly
  • Experience with customer service or medical sector

Nice-to-have

  • Familiarity with KUMAVISION Microsoft Dynamics
  • Interest in building new department structures
  • Proactive mindset for process improvement

Key Requirements

  • Strong PC skills required
  • Previous experience in customer service preferred
  • Medical or educational background advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter