Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Automotive services and repairs
Customer records
Vehicle inspection
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, offering commission-based pay alongside base salary and incentives. The role involves facilitating automotive services, maintaining customer communications, and ensuring service requests are accurately conveyed to technicians

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, offering commission-based pay alongside base salary and incentives. The role involves facilitating automotive services, maintaining customer communications, and ensuring service requests are accurately conveyed to technicians.

Salary

Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • automotive services and repairs
  • customer records
  • vehicle inspection
  • manufacturer warranty

Nice-to-have

  • exemplary customer service
  • team player

Key Requirements

  • Previous Service Advisor experience, preferred
  • Valid drivers license with acceptable driving record
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • High School graduate or equivalent, 18 years or older required

Work Rights

Not specified

Tailored Resume

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