Vie-junior Customer Experience Officer(m/f/d)

Air Liquide Healthcare

Belgium
Customer experience projects
Kpi and dashboard design
Reporting to management
The mission is to improve customer satisfaction & customer experience of all interactions, creating awareness in the company for the customer perspective, targeting & executing improvement projects making room for more personalized and higher value added interactions leading to customer intimacy

Job Summary

  • The mission is to improve customer satisfaction & customer experience of all interactions, creating awareness in the company for the customer perspective, targeting & executing improvement projects making room for more personalized and higher value added interactions leading to customer intimacy.
  • You will be able to learn more about Customer Experience and all aspects related to it within a company.
  • You will be challenged to participate and lead projects with multidisciplinary teams, located in different countries.

Matching Summary

The mission is to improve customer satisfaction & customer experience of all interactions, creating awareness in the company for the customer perspective, targeting & executing improvement projects making room for more personalized and higher value added interactions leading to customer intimacy.

Skills & Requirements

Must-have

  • Customer Experience projects
  • KPI and Dashboard design
  • Reporting to management
  • Project documentation
  • Stakeholder communication
  • English fluency

Nice-to-have

  • Team Spirit
  • Autonomous
  • Entrepreneurial spirit
  • Result oriented
  • Analytical
  • Structured and organized
  • Curious
  • Additional languages

Key Requirements

  • Eligible to the VIE program
  • Less than 28 years old
  • European Union nationals

Work Rights

Eligible for VIE program

Tailored Resume

Cover Letter