The Services Senior Team leader - Resource Management will be responsible to oversee and optimize the deployment and career development of our Field Service Engineers workforce
Job Summary
The Services Senior Team leader - Resource Management will be responsible to oversee and optimize the deployment and career development of our Field Service Engineers workforce.
You will have the opportunity to bring your individual experiences and insights, contributing to a rich tapestry of ideas and fostering a culture of inclusivity.
In this role, we can offer the following flexible working patterns: In this role, you will travel to and work on customer sites in line with customer requirements.
Matching Summary
The Services Senior Team leader - Resource Management will be responsible to oversee and optimize the deployment and career development of our Field Service Engineers workforce.
Skills & Requirements
Must-have
Global pool management
Performance and compliance tracking
Lean initiatives and automation
Demand forecasting and capacity planning
Service delivery operations
Global mobility processes
Nice-to-have
Diverse perspectives and inclusivity
Continuous development of FSE pool
Customer satisfaction focus
Data-driven decision-making
Key Requirements
Bachelor's degree in Engineering or Business Administration
5 years related site ops management experience
Relevant experience in field operations or resource management