Agent De Reservation / Réceptionniste (h/f/x)

ibis budget Paris Porte de Bercy

Charenton, France
On-site
Reservation management
Client communication
Group booking expertise
The ibis budget Paris Porte de Bercy is seeking an Agent de Réservation/Réceptionniste to manage group reservations and provide customer service in a busy hotel environment. Ideal candidates should possess strong service skills, be adept at handling multiple tasks, and have proficiency in English and reservation systems. The position offers opportunities for professional development and a supportive team culture

Job Summary

  • You will manage group reservation files from A to Z, including availability checks, rate proposals, option follow-ups, confirmations, and rooming lists.
  • You will act as the first point of contact for clients, agencies, and partners, handling reservation requests via phone and email with clear, fast, and personalized responses.
  • Benefits include a performance bonus, collective incentive, Accor mutual insurance, 50% public transport cost coverage, and excellent discounts with the Heartist card.

Matching Summary

Match Score: 85

The ibis budget Paris Porte de Bercy is seeking an Agent de Réservation/Réceptionniste to manage group reservations and provide customer service in a busy hotel environment. Ideal candidates should possess strong service skills, be adept at handling multiple tasks, and have proficiency in English and reservation systems. The position offers opportunities for professional development and a supportive team culture.

Skills & Requirements

Must-have

  • Reservation management
  • Client communication
  • Group booking expertise
  • English language proficiency

Nice-to-have

  • Customer service excellence
  • Team player
  • Responsible hospitality

Key Requirements

  • Similar experience is a plus
  • Proficiency in FOLS

Work Rights

Not specified

Tailored Resume

Cover Letter