It Support Technician | Legends Global Merchandise
Legends Global Merchandise
Indianapolis, IN, US
Base: competitive salary, commensurate with experi...
Administer and support end-user devices
Prepare, maintain, test point-of-sale systems
Respond to user support requests
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans
Job Summary
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans.
The qualified individual will possess solid analytical and problem solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion.
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Matching Summary
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans.
Salary
Base: Competitive salary, commensurate with experience; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan
Skills & Requirements
Must-have
Administer and support end-user devices
Prepare, maintain, test point-of-sale systems
Respond to user support requests
Maintain ticketing system and knowledge base
Build and maintain standard computer images
Perform basic system administration tasks
Provide on-site support for events
Nice-to-have
Customer service-focused
Ability to work independently
Flexible to help out locations
Fast paced, dynamic work environment
Establish and maintain effective working relationships
Key Requirements
2-year degree in related field
Minimum of 2 years work experience
Help desk, desktop, application, or point-of-sale support experience