Account Support Manager - Cantonese

HPE

Dalian, China
Hybrid
Technical expertise in networked computing
Customer account relationship management
Mission critical and itil certifications
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces varied backgrounds and flexibility

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces varied backgrounds and flexibility.
  • The role involves applying advanced subject matter knowledge to solve complex business issues, mentoring team members, and delivering strategic account support with high-level technical and operational expertise.
  • HPE offers comprehensive health and wellbeing benefits, personal and professional development programs, and fosters an unconditionally inclusive work environment.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces varied backgrounds and flexibility.

Skills & Requirements

Must-have

  • Technical expertise in networked computing
  • Customer account relationship management
  • Mission Critical and ITIL certifications
  • Project management and communication skills
  • Hybrid work model with office presence
  • Consulting and solution delivery
  • Change management process knowledge

Nice-to-have

  • Growth mindset and intellectual curiosity
  • Customer centric solutions
  • Cross-functional teamwork
  • Empathy and active listening
  • Creativity and critical thinking
  • Long term planning
  • Accountability and coaching

Key Requirements

  • Bachelor's degree preferred or Associate degree with experience
  • 6-8 years related work experience
  • Mission Critical and ITIL certifications
  • Experience in complex technical and business incident resolution
  • Advanced project management skills

Work Rights

Not specified

Tailored Resume

Cover Letter