Callcenter Agent Im Backoffice (m/w/d)

U-Serv / Eltel Networks

Recklinghausen, Germany
On-site
Verhandlungssichere deutschkenntnisse in wort und schrift
Strukturierte und organisierte arbeitsweise
Kommunikationsstärke im kundenkontakt
U-Serv, part of the Eltel Group, is seeking a Callcenter Agent for their Backoffice in Recklinghausen, Germany. The position involves managing customer inquiries, scheduling appointments, and maintaining documentation, with a focus on communication skills and a structured approach

Job Summary

  • The role involves managing appointments, processing inbound customer inquiries, and documenting all interactions.
  • Candidates must possess fluent German language skills in both spoken and written forms to communicate technical information clearly.
  • The position offers a permanent contract with 30 days of vacation, comprehensive training, and various employee benefits.

Matching Summary

Match Score: 85

U-Serv, part of the Eltel Group, is seeking a Callcenter Agent for their Backoffice in Recklinghausen, Germany. The position involves managing customer inquiries, scheduling appointments, and maintaining documentation, with a focus on communication skills and a structured approach.

Skills & Requirements

Must-have

  • Verhandlungssichere Deutschkenntnisse in Wort und Schrift
  • Strukturierte und organisierte Arbeitsweise
  • Kommunikationsstärke im Kundenkontakt

Nice-to-have

  • Erfahrung in der Telefonie von Vorteil
  • Spaß an der Arbeit im Team
  • Selbstsicheres Auftreten

Key Requirements

  • Fluent German language proficiency required
  • Experience in telephony preferred but not mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter